Ann listens | She cares | She understands | She’s an expert | She helped me

Payment

Do I need to have insurance to see you?

No, you don’t. I am an “out of network provider.” This means you pay me in full at the time of the treatment. I do this because I am a sole practitioner with no administrative staff, and want to devote my time and energy to working with you. I know that this may be surprising to you if you have used insurance in the past for physical therapy services. Your wellness is front and center in my priorities: by directing my time and energy toward your treatment and away from insurance paperwork nightmares, we can keep the focus on you and your wellness.

What forms of payment do you accept?

You can pay by cash, check, PayPal, Venmo, or credit card via the account you set up during registration. I’ll work with you to develop a treatment plan and schedule that works for you, your lifestyle, and your budget.

What about insurance reimbursement?

If you have insurance, your insurer may reimburse you or cover a percentage of the fee for your visit. I’ll provide you with a receipt (called a superbill) with all the required reimbursement information for you to submit to your insurance company. Generally this is a pretty simple process which doesn't require much time. You can do it yourself, or you can use the app called Reimbursify and they will do it for you for a small charge.

Some insurance companies require pre-certification or pre-authorization before your first visit. If your insurer does, you’ll be responsible for submitting paperwork prior to your first appointment in order to get pre-approved for treatment.

Currently, HMO and Medicare insurance companies will not reimburse you for your physical therapy with any out of network provider.

Do you have a worksheet to assist me in knowing what to ask my insurance company about reimbursement?

Please use this Insurance Information Worksheet for information on what you will need to ask the insurance companies regarding reimbursement.

Do I need a doctor’s referral or prescription to come to physical therapy?

If you’re not submitting paperwork to an insurance company for reimbursement for your treatments, then you don’t require a doctor’s referral. California allows direct access to physical therapy, which means that you can see a physical therapist without an MD referral.

What are the advantages to seeing an out of network provider like you?

You may end up spending less out of pocket money by receiving very efficient treatments than if you have therapy for a prolonged period of time: my patients and colleagues have provided testimonials about the efficiency and effectiveness of my treatments. This may mean that you don’t have to take as much time off work. Unlike most physical therapy clinics which spend 30-50 minutes with you, I spend 80-90 minutes with you. Combine that with being able to work one on one with me (no aides or assistants providing part of your care, and no switching between therapists), with partial reimbursement from your insurance company, and no co-pay: working with me makes a lot of sense. Rather than the insurance company dictating your plan of care, you and I decide on what treatment is best for you. And I will empower you to understand what is going on with you, and to know how to help yourself.

What does it cost to see you?

Your initial visit, called an evaluation, costs $150. Follow up visits cost $120. Generally visits last 90 minutes, so that we have the time to move you towards your treatment goals.

What if I need to reschedule or cancel an appointment?

A $75 cancellation fee will apply to appointments cancelled with less than 24 hours notice or if you don’t show up for an appointment. After the second late cancellation or no-show, the full appointment rate will be charged.